Thought Leadership

July has marked the one year anniversary of the of the Core Processes program. During this first year, the Core Processes Program has been implemented in our state and community contracts, with training provided to a variety of audiences and roles ranging from administrative support personnel to regional medial directors. The Core Processes Program has reached our western-most sites in the Pacific Northwest to our southernmost sites on the east coast. Though the reach of the program touches both coasts and points in between, the foundation of what we do remains the same: Provide and/or support the delivery of safe patient care. Continue reading

GAP ANALYSIS MADE EASY
by: Clayton Wheat, RN

You have been tasked with conducting a Gap Analysis for a process at your site. What are the next steps?

A Gap Analysis is the method used to review the status of each site’s current processes to determine if they meet Corizon Health’s standards-based Core Processes. Issues are identified that may be interfering with optimal performance of the site in terms of patient safety and efficiency for providing care. Continue reading

By: Tashima Ricks, Senior Correctional Nurse Specialist

Throughout the month of May, organizations across the country have been raising awareness of the importance of mental health. In line with this increased awareness, the Nursing Services Healthcare Support Team challenges each site to re-visit the Intake Core Process: Behavioral Health, and initiate dialogue with their site interdisciplinary team members to review the behaviors that increase the risk or exacerbate mental illness in the correctional setting. Continue reading

By: Becky Pinney, Senior Vice President of Nursing

“Bound by paperwork, short on hands, sleep, and energy…nurses are rarely short on caring.” – Sharon Hudacek, author of A Day Book for Nurses

As National Nurses Week approaches I would like to personally thank our nurses and other Corizon Health team members for your tireless work and dedication to delivering quality care. Each of you is providing an essential service to a population who critically needs our knowledge and professional caring. Continue reading

Corizon is entrusted to provide care to thousands of patients daily, and the safety of our patients is at the forefront of every encounter. This is why Safety is the foremost Corizon SMART value. Continue reading

As nurses we have been taught, throughout our years of training, about the need for providing patient education. The goal of our efforts is to provide the patient with easy-to-understand materials and information they can use to make informed choices about how they will participate in the management of their health issues.  It is easy, however, to become overwhelmed with our daily activities and not take the time to provide education that is easy to understand and gives the patient information they need to be a willing partner in their care plan. Fortunately, there are strategies that can help us achieve better success with educating our patient population. Continue reading

by: Jim Donovan, COO

At Corizon Health, 2017 is the year of exceeding expectations – an ambitious goal.

American Express’s annual Global Customer Service Barometer survey consistently finds that only 62 percent of customers believe companies meet their expectations and only 5 percent of companies exceed the expectations of their customers. In other words, 33 percent of companies fail to meet, much less exceed, client service expectations. Continue reading

Will your new employee succeed? It all starts with the quality of onboarding they receive.

Imagine the first day of school and you don’t know the kids, your teacher is new, you don’t know the rules or where the bathroom is . . . welcome to the world of a new hire! Too often we hear, “I was given the new employee orientation manual and put in a room for a day.” Continue reading

Senior VP of Nursing Becky Pinney

by Becky Pinney, Senior VP of Nursing

The first section of the Corizon Health Core Process Program was deployed to the field in the 3rd quarter of this year. We began with intake and ordering and receiving medications. The initial step in launching the program was to take a careful look at all aspects of these processes as they were being performed prior to Core Process. To do this, each facility was asked to perform a “Gap Analysis” using the applicable clinical and operations Standard Operating Procedures (SOPs) and checklists. Continue reading

Chief Human Resources Officer Sally Powers

Former employees returning to Corizon Health is one more indication of a bright future ahead
by Sally Powers, Chief Human Resources Officer

Many familiar faces from the past have rejoined Corizon Health this year. Though each has their own unique reasons for returning to the company, most share an encouraging theme: Corizon Health’s commitment to its people, patients and partners allows them to do their best work resulting in higher job satisfaction. Continue reading